Breville Care

Warranty Information

Register Your Purchase

You can register your purchase online.

Breville's Warranty Policy

Please retain your Guarantee card and the Purchase Receipt as proof of purchase in order for your guarantee to be valid. These documents must be presented in the event of making a claim under the terms of the Breville Replacement Guarantee. If the appliance was received as a gift please mark the Guarantee “Gift” and insert against “Date of Purchase”, the date on which the appliance was received.

Breville Guarantees all products against defects caused by faulty workmanship and materials for twelve months domestic use, (3 months commercial use) from date of purchase. Scroll down to see a list of products with an Extended Warranty.

During this guarantee period Breville will REPLACE any defective product. However, if the product includes a number of accessories, only the defective part or accessory will be replaced. Breville reserves the right to make minor adjustments instead of replacing the product or accessory. Packaging, instructions, recipes etc. will not be replaced unless faulty.

Subject to your statutory rights as to the merchantable quality of the product or accessory. In the event of a product or accessory being replaced during the guarantee, the guarantee on the replacement will expire at the original date, i.e., 12 months from the original purchase date.

This Guarantee excludes defects caused by the product not being used in accordance with instructions, accidental damage, misuse or being tampered with by unauthorised persons. The replacement Guarantee also excludes breakages and consumable items such as kneading blade and pan.

If failure or fault occurs, please call our Customer Service Centre on 0800 273 845.

This Replacement Guarantee is additional to the conditions and Guarantee which are mandatory and as implied by the Consumer Guarantees Act and other legislation. If purchased overseas the normal twelve (12) months Repair Guarantee applies.

Extended Warranty

2 Year Replacement Guarantee with 25 Year Motor Guarantee

2 Year Replacement Guarantee with 5 Year Motor Guarantee

• BBL800 - Professional 800 Collection® Die Cast Blender
• BFP650 - ikon™ Kitchen Wizz™ Food Processor
• BJE410 - Juice Fountain™ Plus
• BJE820 - Professional 800 Collection® Dual Disc Juice Processor
• 800CP -  Citrus Press
• 800JE - Professional Juice Fountain
• BCG800 - Smart Grinder

2 Year Repair Guarantee with 5 Year Motor Guarantee

• BJB840 - The Juice and Blend™

2 Year Replacement Guarantee with 5 Year Pump Guarantee

• BES820 - Professional 800 Collection Programmable Espresso Machine
• 800ES - Professional 800 Collection® Espresso Machine

3 Year Replacement Guarantee

BSG520 and BSG540 extended warranty information is included within the pack where appropriate

2 Year Replacement Guarantee

• 800GR - Professional 800 Collection® Professional Grill
• BGR820 - The Smart Grill™
• 800ES - Professional 800 Collection® Espresso Machine
• BKE820 - Professional 800 Collection® Variable Temperature Kettle
• BOV800 - Smart Oven
• BTA820 - Professional 800 Collection® 2 Slice Toaster
• BTA840 - Professional 800 Collection® 4 Slice Toaster

2 Year Repair Guarantee

• BEM800 - The Scraper Mixer Pro™
• BBM800 - The Custom Loaf Pro™
• BES860 - Fresca Espresso Machine™
• BES900 - The Dual Boiler™

Covered by Warranty

Breville's registered service agents can carry out professional repairs on your faulty Breville appliance.

If your appliance is brand new and not working or missing components, please call our Customer Service Centre on 0800 273 845.

If your appliance has become faulty after use, please call our Customer Service Centre on 0800 273 845 .

Out of Warranty Replacement or Repairs

Breville's registered service agents can carry out professional repairs on your faulty Breville appliance.